Welcome to Shree Ladli Digital Gold (“we”, “our”, “us”).
Your privacy is extremely important to us, and we are committed to protecting the personal and financial information you share while using our website and mobile application.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our digital gold platform.
We may collect the following types of information:
Full name
Email address
Mobile number
Date of birth
Government-issued identification (KYC documents such as Aadhaar, PAN, or other valid IDs)
Address details
Wallet balance and transaction history
Payment details (UPI, cards, net banking – processed via secure payment gateways)
Digital gold holdings (grams, value, buy/sell records)
⚠️ We do not store your complete card or banking details on our servers.
Device information (model, OS version)
IP address
App usage data
Log files and crash reports
We use your information to:
Create and manage your account
Complete KYC verification as per legal requirements
Facilitate buying, selling, gifting, and redeeming digital gold
Process payments and withdrawals
Provide customer support
Improve app functionality and user experience
Detect and prevent fraud, misuse, or illegal activities
Comply with legal, regulatory, and statutory obligations
All digital gold purchased through Shree Ladli Digital Gold is backed by physical gold stored with authorized vaulting partners.
Transactions are securely recorded and cannot be altered.
Gold prices are linked to live market rates and updated in real time.
We do not sell or rent your personal data.
We may share information only with:
KYC verification partners (for identity verification)
Payment gateway providers (to process transactions securely)
Regulatory or legal authorities, if required by law
Technology service providers for app hosting, analytics, and maintenance
All such partners are bound by confidentiality and data protection agreements.
We implement strong security measures to protect your information, including:
SSL encryption
Secure servers and firewalls
Restricted access to sensitive data
Regular security audits
However, no digital platform can guarantee 100% security. Users are advised to safeguard their login credentials.
You have the right to:
Access your personal information
Request correction of incorrect data
Request account deletion (subject to legal and regulatory obligations)
Withdraw consent for non-essential communications
To exercise these rights, contact us using the details below.
Our website and app may use cookies or similar technologies to:
Improve performance
Analyze user behavior
Enhance user experience
You can manage cookie preferences through your browser settings.
Our platform may contain links to third-party websites or services.
We are not responsible for the privacy practices of those external sites.
Shree Ladli Digital Gold services are not intended for individuals under 18 years of age.
We do not knowingly collect personal information from minors.
We comply with applicable Indian laws, including:
Information Technology Act, 2000
RBI / SEBI guidelines (where applicable)
KYC and AML regulations
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last updated” date.
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Shree Ladli Digital Gold
📧 Email: support@shreeladlijewellers.com
📞 Phone: +91 88717 31110
🌐 Website: https://app.shreeladlijewellers.com/